Sheraton New Orleans Hotel

"Loved my stay here! Before I share my thoughts on the venue itself, I would like to give a big shootout to Trace, Stephen and Gabrielle at front desk at the NOLA Sheraton. All of them ensured my visit and stay were smooth and worry-free. As a Canadian traveling alone in a new city, I truly appreciated their kindness, enthusiasm, and willingness to help. Trace went above and beyond, helping me figure out public transit, geting change for tickets, and even giving me a city map with tips for exploring. Gabrielle was cheerful, efficient, and reassuring when I lost my room key, arranged a late checkout, and gave great advice as a solo traveler. Their professionalism and genuine care made me feel safe and supported. Last but not least, I would like to mention the flawless check in process provided by Stephen as well! I am very grateful for the kindness and professionalism of all three clerks - I hope their efforts get recognized by management! Now, about the hotel — I was assigned a room on the 31st floor facing the river and absolutely loved it. The mattress was very comfortable, the room spacious and well lit, and the view — honestly, the view was a million-dollar view :) Both the room and bathroom were spotless. The hotel itself is well located, just steps from the French Quarter and the river, making it a quick walk to the Queen Creole boat. My stay was simply perfect and I will definitely book this hotel for my next visit!"

"Wonderful stay at the Sheraton New Orleans! The staff here were absolutely amazing friendly, attentive, and truly went above and beyond to make our stay enjoyable. The rooms were kept very clean, and although you can tell the hotel itself is a bit dated, it was still very comfortable and well-maintained. We did experience some water pressure issues upon arrival, but management handled it quickly and communicated clearly with everyone in the hotel, which I really appreciated. In terms of accommodations, the location couldn’t be more perfect — you’re literally close to everything! We also grabbed a few drinks and treats at the hotel bar, and everything was fantastic. The service, once again, was outstanding. Highly recommend staying here if you want comfort, convenience, and top-notch hospitality right in the heart of New Orleans!"